"I would like to express my appreciation for the overhaul performed by your crew. Not only were they very technically proficient but also very professional and personable; they quickly became valued members of the Engineering staff and the ship's crew.  

The team leader took the time to train my 3rd Engineer in some of the more technical aspects of the overhaul process. We were informed of the work progress every evening and morning.
Any special requirements he had were discussed ahead of time so as not to interfere with our schedule. All unusual and noteworthy findings were promptly presented and discussed with us.

Once the overhaul and testing were completed to our satisfaction, the team not only cleaned up their tools but also the engine and the area around the engine (including wiping down the overhead, I was very impressed). Upon completion, we were presented with the final copy of the service report with all the inspections and the parts used inventory. This allowed us to update the ship's spares much more quickly.

Please forward my commendations to the team for a job very well done and very much appreciated. It was a pleasure to work with such professionals.
 

They (and their expertise) are welcome onboard any time"